29.06.2022 | Alignment, Elements, Say & Write |
When you re-express selected keywords or sentences to demonstrate empathy or understand the other. Mirroring makes the other one feel listened to. When you mirror, you prove that you have heard and understood what was just said, but you still need more...
29.06.2022 | Alignment, Do & Act, Elements |
When you use timing, that is right for the other. When we communicate, we often focus on what we want to say. Yet, people need to be ready to listen to our message. You may phrase your message perfectly yet be rejected, misunderstood, or ignored...
