The growth and success of a company starts with people

Data-based consulting to support your business transformation with conscious communication.

 

 

 

 

 

 

 

 

Why use this consulting?

Growth leaders need to be able to collaborate in diverse, inclusive and multicultural environments. They need exceptional communication skills as well as clear tools and methods to map the company’s communication patterns. As communication culture improves, employee productivity will increase.

ELY Accredited Consultant

The competitiveness of the company is strengthened when the quality of management, staff skills, motivation and well-being at work is improved. This has also a clear impact on the company’s ability to recruit successfully.

 

Use Cases

Cultural Transformation

Organisations already working to bring emotional, contextual and collective intelligence into their culture found the consulting helpful to pinpoint the needed changes in communication behaviours.

VC Funding

Founders needing to reassure venture capitalists with valuation reports were given accurate information about their current state of communication and teamwork.

Mergers & Acquisitions

Organisations undergoing mergers found solutions for truthful and clear internal communication which reduced resistance to change.

Remote Teamwork

Teams with “zoom fatigue” were able to use on-the-job learning methods to develop their facilitation and non-verbal communication skills to experience collective flow in their online meetings.

Purpose & Value Mapping

Organisations updating their strategic values and purpose received support to crystallise these into collective rules and communication behaviours.

Cross-Cultural & Diverse Teams

Organisations wanting to enrich their diversity were given communication practices to involve people from different social, cultural or ethnic backgrounds to avoid unnecessary conflicts.

HR development

Managers who wanted to map and develop their employees’ soft skills uncovered personal development needs based on data from measuring communication behaviours.

 

 

 

 

 

 

 

 

 

 

Who is Estève?

Estève is an experienced international Human Factors engineer. His consulting focus is on the application of psychological and sociological principles in the design of products, processes and systems. His goals are to reduce human errors, increase productivity and happiness in the workplace by focusing in particular on human communication behaviours and interactions.

An

Action

Oriented

Methodology

Measure

01 Measure
With The Scan

The Satellite Scan™ measures the current communication patterns of managers, company executives, future recruits, or even the entire staff. The Scan provides an accurate 360-degree view of an individual’s or team’s strengths as well as problem areas that need to be developed.

02 Decide
With Consulting

Based on the scan, the needs for change that best support the company’s personnel productivity and well-being are identified. A customised change plan is made which meets the verified individual or collective communication development needs.

03 Change
By Protocol & Micro-Habit Design

A customised communication process and training is designed for the organisation or team to help bring the desired changes into practice. Existing projects, tasks and jobs are used as a basis for transforming communication habits.

YOUR PROPOSAL

Consultant services are always customised to client needs, usually in a 2-5 consultant days bracket. Established Finnish SMEs with the ability and will to develop their operations can apply for a development grant from ELY. With the support of the ELY-centre, a consulting day only costs 300 €/day.

  • ZMap and develop management and supervisory work.
  • ZDetermine the communication behaviours and development needs regarding the company's future goals.
  • ZDevelop the company's recruitment expertise as part of the company's human resources strategy.
  • ZSurvey and develop the company's well-being at work via communication skills and methods.
    Measure

    01 MEASURE
    Satellite Scan™

    The Satellite Scan™ measures the current communication patterns of managers, company executives, future recruits, or even the entire staff. The Scan provides an accurate 360-degree view of an individual’s or team’s strengths as well as problem areas that need to be developed.

    This diagnostic assessment is designed to identify the modes of communication that currently affect the company management and teamwork. The Scan includes an analysis of communication through 8 “lenses”. This ensures that communication is measured holistically from multiple angles. The Satellite Scan is available in English only. The data from the scan identifies the most important and impactful micro-habits to upgrade the current communication behaviours. These micro-habits can be seen in the Periodic Table of Conscious Communication at the bottom of this page.

    02 DECIDE
    Consulting

    Based on the scan, the needs for change that best support the company’s personnel productivity and well-being are identified. A customised change plan is made which meets the verified individual or collective communication development needs.

    Influence Lens

    INFLUENCE 

    “Connection”

    Influence is having an effect on others while being honest about the deeper intentions. This requires empathy and emotional intelligence. Done respectfully it builds trust, collaboration and company culture.

    Attitude Lens

     ATTITUDE 

    “Growth Mindset”

    Attitude is the way planned changes or unexpected disruptions are handled. Ideally focus on getting things done and learning are in dynamic balance. This growth mindset increases efficiency and productivity.

    Chaordic Lens

    CHAORDIC 

    “Structure”

    Chaordic refers to guided conversation protocols and rules which balance chaos and order. Embracing chaordic balance with templates and guidelines increases creative thinking and problem solving skills. 

    Flow Lens

     FLOW 

    “Motivation Radar” 

    Flow feels like energized focus, full involvement and enjoyment at work. By balancing perceived challenge, competence and motivation to the task at hand, flow helps productivity and work satisfaction.

    Alignment Lens

    ALIGNMENT

    “Integrity”

    Alignment is when all levels of communication: verbal, non-verbal and intentions, are aligned and send the same message. This reduces time wastage and conflicts due to misunderstandings and confusion.

    Needs Lens

     NEEDS 

    “Drivers”

    Unmet or disrespected needs cause dysfunctional conflicts at work. Awareness of these needs and the ability to voice them to others are key steps in managing the team towards sustainable relationships at work.

    Ego Lens

    EGO 

    “Conflict Triggers”

    Ego is the part of identity that is considered your “self”. Awareness of ego triggers means shifting from impulsive reacting to rational thinking and even humour. This enhances diversity and reduces diversity-related conflicts.

    Dynamics Lens

    DYNAMICS 

    “Relationships”

    Better understanding of dynamic lead-follow balance at work enhances collaboration without disruptive power plays. This dynamic is based on the natural hierarchy of individual strengths within the team.

    03 CHANGE
    Protocols & MICRO-HABITs 

    The Periodic Table of Communication

    Based on The Periodic Table a customised communication protocol or micro-habit is designed for the organisation or team to help bring the desired changes into practice. Training or coaching is used to implement these changes into existing projects, tasks and jobs.

    EXAMPLE TRIGGER

    4104 Challenge

    EXAMPLE ACTION

    5305 Green Timing

    EXAMPLE REWARD

    5403 Building Trust

    References